Signs that rats or mice may be present
Repeated scratching or movement in a roof space, droppings, gnawed packaging and sightings of a rat or mouse are useful details to report. A noise on its own does not identify the animal. Tell us where the activity occurs, when you notice it and whether more than one part of the property is affected. You do not need to identify the species before calling.
Rodent control for your property
A kitchen, roof cavity, garage and outdoor shed each have different access requirements. Let us know whether the property is a home, rental or business, and describe any areas that are difficult to reach. If you have already used a treatment, explain what was used and when. These details help Ajay discuss the work and quote with you without assuming every property needs the same service.
Rodent treatment included in the $250 pest package
For a single-storey home, the advertised $250 pest control package includes internal and external treatment with free rodent treatment. Before booking, confirm the pests and areas covered and whether the package suits your property. If you only need rodent control, have a multi-storey property or need commercial work, contact Ajay for a quote specific to that job.
Preparation and follow-up
When arranging the visit, mention pets, children and any access restrictions. Ask for the preparation and aftercare instructions that apply to the proposed treatment, including when affected areas can be used again. Follow-up needs depend on the work and the activity found; confirm any return-visit or warranty conditions as part of your quote.
Think about repeat activity, not just the first sighting
Food access, storage areas and possible entry points are worth discussing when rodents keep returning. Let us know about recurring activity or gaps you have noticed around the building. Ask which prevention steps are appropriate and whether any work beyond pest treatment needs a separate arrangement. The quote should make clear what is included.
Where this service is available
We service the locations below. Include your suburb in the enquiry so Ajay can confirm availability for your address.
- Officer
- Pakenham
- Berwick
- Clyde North
- Cranbourne
- Narre Warren
- Dandenong
- Werribee
- Wheelers Hill
- Patterson Lakes
- Nar Nar Goon
- Tarneit
- Truganina
- Sandhurst
- Melbourne
Questions before you book
Do you treat both rats and mice?
Yes. ProShield accepts enquiries for both rat and mouse control. Tell us what you have seen or heard and where it is happening.
How much does rodent control cost?
Free rodent treatment is included with the $250 internal and external pest package for a single-storey home. For a rodent-only service, commercial property or other property type, request a separate quote.
Can I book if I have only heard noises in the roof?
Yes, you can contact us without knowing the animal involved. Describe the sound, location and timing so we can discuss the appropriate next step.
Will I need to leave the property during treatment?
That depends on the proposed treatment and the areas involved. Ask Ajay for the specific access and re-entry instructions before your appointment, and mention any pets or other concerns.

